Surgery Information & Policies
Our Practice Policies:
Access your Records
You have a right to access your health records, you can access most of your medical records via the NHS App. If you wish to obtain a full print out of your medical record you will need to fill out a subject access request ”SAR” form.
If you have any queries about your medical record please speak to a member of the reception team, either in person or call us on 01606 544850
Comments & Complaints
Freedom of Information
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes of information the practice intends to routinely make available.
This scheme is available from reception.
GMS Contractual Requirement and Statement of Intent
Offering and promoting Patient Online services by March 2020
Practice Statement of Intent
Practice contact details
Surgery Name: Witton Street Surgery
Address: 162 Witton Street, Northwich, Cheshire, CW9 5QU
Telephone: 01606 544850
Email Address: cmicb-cheshire.wittonstreetsurgery@nhs.net
Current online patient services
GP System Supplier – EMIS Web
GP System Version – EMIS Web 4.9.0.0200
GMS 2020-21 Contractual Requirement for Patient Online Services
It is a contractual requirement for GP practices to offer and promote to patients:
1. Referral Management
2. Electronic/Online booking of appointments
3. Electronic/Ordering of repeat prescriptions
4. Summary Care Record
5. GP2GP transfers
6. Patient access to summary information (as a minimum) to their patient record
If you need any guidance, advice or support (including contact details), please visit NHS England’s Patient Online Programme’s web pages for more information
http://www.england.nhs.uk/ourwork/pe/patient-online/
1. Referral Management
All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.
We include all NHS numbers in all our clinical correspondence
2. Electronic/Online booking of appointments
Practices are required to promote and offer the facility for all patients, who wish to book, view, amend, cancel and print appointments online.
We currently offer the facility for booking, cancelling, amend, view and print appointments online.
3. Electronic/Ordering of repeat prescriptions
Practices are required to promote and offer the facility for all patients, who wish to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.
We currently offer the facility for ordering repeat prescriptions online.
4. Summary Care Record
Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care Record.
Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.
Witton Street Surgery is live with SCR. Patient’s summary care records are uploaded on a daily basis to the spine, excluding those patients who have chosen to opt out, and have read and understand the implications of completing the opt out form.
5. GP2GP record transfers
There is a contractual requirement to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or deregisters.
It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take several weeks for your paper records to reach your new surgery. With GP to GP record transfers, your electronic record is transferred to your new practice much sooner.
Witton Street Surgery confirms that GP2GP transfers are already active and we send and receive patient records via this system.
6. Patient Access to records
Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/data such as “additional” record elements which has been agreed between the contractor and the patient.
Witton Street Surgery confirms that Patient Access is available to our patients. Patients who have registered for online services, will be able to view/print their current problems, current repeat medication, immunisations and any allergy/adverse reactions.
Patient & Children’s Privacy Policies
Please download a copy of our Patient Privacy Policy. and our Children’s Privacy Policy.
Publication of GP Earnings
NHS England requires that net earnings of doctors engaged in the practice are publicised, and the required disclosure is shown below.
However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.
All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in the Witton Street Surgery in the last financial year 2018/19 was £85,471.42 before tax and national insurance.
This is for 4 GP Partners and 2 Associate GPs.
Your Healthcare Data
It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.
How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.